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Policy & Terms

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At JACQUIDORAN.COM we are committed to providing exceptional customer service and quality products and endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unusual event that an ordered item is not available or we are unable to fulfill your order we will notify you within 7 business days to arrange an agreeable alternative item, a backorder or a full refund.

On occasions an item may be listed out of stock - in this case please email us about this item and we will contact you with details regarding estimated delivery time - thank you!


When making a purchase from JACQUIDORAN.COM please chose carefully as we usually do not give a refund for a change of mind or if you simply make a wrong decision. However you can choose within 7 days of receiving an item - between a refund, exchange or credit if goods are faulty, wrongly described or different from the product purchased on the website.



At JACQUIDORAN.COM all products are handmade in Australia by Jacqui Doran - so by nature they differ from piece to piece (prints however do not) - this is what gives each artwork its own personality - the artwork is not manufactured - thereby has a lot of charm due to the handmade individual quality!!



At JACQUIDORAN.COM we welcome wholesale customers - please contact us for further information.